| Title | Build capacity of personnel on customer service |
|---|---|
| Status | No action yet |
| Project | GPSA – Making the budget work for Ghana |
| PM&E networking centre | Greater Accra |
| District | Adentan |
| Commitments made or secured | Representatives of the DHMT pledged to draw attention of the Director on the need for staff to be trained on customer service to improve service delivery in the district |
| Stakeholder responsible | DHMT |
| Commitment platform | Policy dialogue meeting |
| Commitment level | District |
| Commitment period | October 2018 |
| Current status of commitment | |
| Specific change resulting from commitment | A meeting with the Municipal Health Director (MHD) on 9th August, 2018 showed that plans were in place to firstly conduct a ‘client satisfaction Service survey’ to assess the situation on the ground and follow it up with a proposal for training on ‘customer service relationship’ where necessary. Hopefully, the training for staff should materialize before the end of 2018. |
| Change evidence |
Citizens budget input
| Citizens inputs into the budget | |
|---|---|
| Stakeholders who raised issues | |
| Level at which issues were raised | n/a |
| Current status of input issues | |
| Specific change | |
| Change evidence |
Meta
| ID | 5637 |
|---|---|
| Interactions | No interactions |
| Added on | 2018-12-14 |
| Added by | Anita Awuku |
| Last modified | 2018-12-14 |
| Last modified by | Anita Awuku |
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